Updating DCR is fairly straightforward, you will need the following:
1. Current fully working configuration.
2. New licence file if specified for the version you are upgrading to.
3. Administrator access password for the PC operating system.
4. Familiarity with adding and removing programs using the Windows add/remove function.
4. Uninstall the current DCR software.
5. Install the latest DCR software.
6. Copy the latest SERVICEPACK to the ProgramFiles/Vision Base/ folder
7. If you have downloaded this SERVICEPACK you may need to rename it by removing the .bin extension.
You can now obtain all the latest software from our website, our FTP server if you have an FTP account with us or you can request an update disc. Use the links in our support section to contact us for further assistance or advice.
IMPORTANT:
You can now use our secure FTP site to UPLOAD any DVR files you are seeing frequently or having problems with.
If we find a solution we will add this to the system SERVICE PACK using a self updating program or "PATCH" these patches will also appear as a historical list on our website and FTP which can be downloaded as required. Service Pack patches will typically include new format support for several additional formats and since the SERVICE PACK is shared by DCR and ViewSTATION any updates will benefit both programs and all users.
If you would like an FTP download or upload account with Vision Base, please complete this REQUEST FORM
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